Cancellation Policy

– Cancellation by the tenant

Any cancellation must be notified by registered letter with acknowledgment of receipt to the owner or by email.

1. Cancellation before arrival at the premises The deposit remains acquired by the owner.

a) 100% refund if you cancel at least 30 days before arrival

b) 50% refund if you cancel at least 15 days before your arrival

c) No refund if you cancel less than 15 days before arrival.

d) If the tenant does not show up within 24 hours of the arrival date indicated on the contract, this contract becomes null and void and the owner may dispose of the accommodation. The deposit also remains with the owner, who will request payment of the balance of the rental.

2. If the stay is shortened, the rental price remains with the owner. No refund will be made.

– Cancellation by the owner

The owner returns to the tenant the full amount paid as a deposit.



(a) if this cancellation is due solely to the action of the owner, compensation at least equal to that which the tenant would have paid if the cancellation had occurred due to his actions on that date

b) in the event of cancellation due to force majeure (natural disaster, ban on rental by prefectural decree, damage by previous occupants, etc.), no compensation may be paid.